If you must cancel your reservation, we will refund a percentage of your total amount paid according to the following terms prior to your scheduled arrival date:
For stays up to 14 nights:
If you cancel more than 5 days before check-in, the amount paid is fully refundble;
If you cancel within 5 days of check-in, the amount paid is non-refundable;
For stays longer than 14 nights:
If you cancel more than 60 days before check-in, the amount paid is fully refundable;
If you cancel from 30 to 60 days before check-in: 50% of the rent is due.
First rent is due and is non-refundable for communications that took place outside of the determined period.
In case of cancellation after arrival date on the contract, the Client will lose the entire amount of rent and the security deposit.
Changes to the arrival and departure dates are always accepted if the property is still available in the new dates. No additional costs (Aside from differences in the nightly rate) will be incurred if the communication of the changes are done 60 days before the arrival.
Click here to read our Terms and Conditions