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Our Mission
- Complete property management (comprehensive care of each apartment)
- Increased value and time savings for unit owners
- Personal attention; face-to-face meetings, and free evaluations
A PROPERTY MANAGEMENT COMPANY
ApartmentsFlorence.it is an Italian property management company. We manage over 100 properties throughout Florence and cater to our customers’ and property owners’ needs in both the tourist and corporate sectors.
To ensure complete coverage and attention to the various aspects of successful property management we have teams dedicated to the many different aspects of our work:
- Our Reservation Team handles all customer communications in their entirety prior to customer arrival in Florence. This teams works to ensure timely responses to all inquiries, accurate recording of all reservation information and the organization of the central schedule for all showings, check in’s/ check-out’s, etc. Our Reservation Team is the first team all customers will deal with, and they pride themselves on taking that role extremely seriously and instilling confidence in all customers from the initial correspondence.
- Our Agent/ Representative Team is truly the face of ApartmentsFlorence.it and deal with all customers in a courteous and friendly fashion while exuding the utmost professionalism. This group handles all face-to-face customer interaction entirely and provide all hospitality and day-to-day assistance to all rental property customers. As these representatives are often the only ApartmentsFlorence.it staff our customers actually see they are a critical piece of the puzzle. All dedicated members of the A/R Team work very hard to ensure complete satisfaction and accommodate any/ all requests customers may have.
- Our Maintenance Team handles the physical management and up-keep of all ApartmentsFlorence.it rental properties. This extremely important team is devoted strictly to the maintenance and overall state of each rental unit. This team is comprised of staff dedicated to various areas such a laundry/housekeeping, general maintenance, etc. The Maintenance Team works to provide each customer with a sense of complete comfort, and satisfaction during their stay in Florence.
- Finally our Marketing Team focuses on creating client awareness, brand development, all image-related activities, the advertising and promotion of ApartmentsFlorence.it as well as developing partnerships with various counterparts in here in Florence. In catering to the increased use of the internet by our customers our marketing team is focused largely on developing a strong online-presence for ApartmentsFlorence.it, through our website, search engines, travel sites, etc.
INFORMATION FOR OWNERS:
ApartmentsFlorence.it is geared towards provide simple and seamless property management for all owners we work with. We strive to be among the strongest, most reliable property management companies in the Florentine market through constant innovation, impeccable attention to detail, and the personal touch of one-on-one dealings. ApartmentsFlorence.it is in business to cater to the needs of both the customers visiting Florence and the owners looking to make the best possible use of their properties. ApartmentsFlorence.it can create ease and simplicity for property owners looking to enter the busy and stressful world of property rental. Some clear advantages to take into account when considering your needs in a property management company:
• ApartmentsFlorence.it works based on a hands-off formula for all owners we work with. By handling every detail from initially inquiries to unit inspection upon check-out we eliminate the stress of dealing with all day to day details. Our focus is on creating a stress-free environment for all our owners, while earning them the same financial compensation for their properties. ApartmentsFlorence.it prides itself on the total management of each and every property down the last detail (administration, including maintenance, cleaning services, repairs, customer hospitality, etc, etc).
• We offer flexible contracts to meet the changing needs of one owner to another, including varying durations and specifications personalized to fit each individual property owner. Although our primary focus is on targeting business from tourists and those looking for private, personal accommodations in Florence, we realize that it is also extremely important that our owners have the ability to use their properties as well! ApartmentsFlorence.it will do their best to cater to owners and their needs as well as those of our customers. We will make every effort to allow unit owners to use one's own rental property whenever desired, (given its availability for that time frame).
• When requested ApartmentsFlorence.it will organize and coordinate the furnishing, decorating/ redecorating, and/ or renovations of unfurnished rental properties, pursuant to the owner's approval as well.
• ApartmentsFlorence.it takes great pride in their great relationships with each and every owner they work with. We value all property owners we work with tremendously and believe that complete transparency concerning the administration, rental costs, earnings and extraordinary expenses of each rental unit is crucial to maintaining strong working relationships.
• In addition to the day-to-day details ApartmentsFlorence.it also manages the financial aspects of each rental unit entirely, including booking fee’s, deposits, monthly rental payments, etc, etc. We are more than willing to develop payment plans specific to the owner we are working with however our standard practice is to provide property owners with monthly payments. Additionally for those owners who desire ApartmentsFlorence.it is also happy to offer utilities management.Ultimately ApartmentsFlorence.it strives to be as hands-on as possible when it comes to customer interactions, property maintenance and property-owner relations. Our Agent/ Representative Team making on-site visits for every check-in (and check-out) allows up to keep a very close eye on each rental property managed, as well as keep in close contact with all customers to ensure their satisfaction.
For more information, or to speak to a local representative for a free evaluation; email info@apartmentsflorence.it today!