Flats to rent in Florence Italy - Apartments rent in Florence - Flats to rent in Florence - Accommodation in Florence Italy

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FAQ

Is it possible to view an apartment prior to selecting?

We would be happy to arrange a showing for any/all apartments, for rental periods of 60 nights or more. We work very hard to ensure all posted pictures of our apartments are recent, up to date and an accurate reflection of the apartment in question so unfortunately if you are staying less then 2 months, the apartment would need to be picked based on the pictures we are able to provide.

What is the process for reserving one of the apartments?

Once all your questions have been answered, and you are ready to proceed with the reservation, we will ask you to pay a deposit/ down payment to reserve your apartment. We ask that these payments be made through Pay Pal, Bank transfer or Credit Card. A reservation fee of 30% of total rent amount is charged for short-period rentals, and for longer-period rentals we request a deposit of 30% of the first month rent. Once we have received your deposit money, we will confirm your reservation, and provide you with any additional information you will need to meet us in Florence!

After booking an apartment if I need to cancel my reservation will I lose my down payment/ deposit I sent to secure my apartment?

If you must cancel your reservation, we will refund a percentage of your total amount paid according to the following terms prior to your scheduled arrival date:

• Beyond 60 days before arrival: The initial payment is fully refundable minus a €95 administration fee and 2% bank processing fee.
• 60 to 30 days :  30% of total rent is retained
• Within 30 days of arrival :  rent is non-refundable.

After moving into an apartment, if I need to terminate my contract / lease early, how much notice is required [to apartmentsflorence.it and/ the owner] to avoid penalties?

We require a minimum of two month’s notice when terminating a contract/ lease early in order to avoid losing any of your prepaid security deposit.

Are the listed rental prices negotiable or final?

We are certainly willing to consider discounts or provide special offers for both short and long terms, depending on the apartment, rental period and number of people. Ask one of our representatives today.

Will I be charged any additional costs apart from the base rent, and specified deposit amount?

All rental prices shown online are fully inclusive when the length of stay is 6 days or less.
For stays of 7 days or longer, the price never includes electricity if the apartment is air conditioned in summer time, or gas, if the apartment’s heating system is to be used.
Above one month stay, bills are never included (water gas and electricity). In Italy, as a general rule of thumb, an apartment for 4 people averages 150/200 Euro of bills a month depending on how good the tenants are in managing the heater and AC.
Extra services requested (Child’s crib, stroller, etc) are an additional cost. We are happy to provide a specific quote for you.
The rental price our sales agents quote up front is the price you pay.

If something get’s broken during my stay what happens?

If anything in your rental apartment is damaged or broken during your stay you would be responsible for replacements and/ or repairs- and this would normally come out of your security deposit. This is, of course, within reason and refers more to furniture and appliances- not if you break a glass!

When I arrive how and where can I collect my keys?

Based on your anticipated arrival time we can work out an approximate meeting day/ time in advance but due to ever-changing flight and travel schedules we will provide you with the mobile number for one of our representatives to contact upon your arrival in Florence. We would request you call as early as possible upon arrival in Florence, and we will arrange to meet you outside your apartment approx. 20 minutes after your call. One of our representative will meet you at the apartment, provide you with your keys, show you around the apartment and ensure you are settled and have everything you may need.

Can we check in/out early in the morning or late in the night?

Typical check in time is between 14.00 and 19.00, check out time is between 9.00 and 13.00, however alternate times are possible if previously agreed upon please ask your representative!.

Can you provide any documentation that I can use for my VISA?

As soon as your reservation is confirmed, we can send you the apartment contract. This contract can be used to obtain your temporary VISA.

What type of facilities can we expect to find in the apartments?

The facilities will vary from apartment to apartment however all rental units include lighting, bed(s) including clean, fresh linens, bathroom towels, etc. All kitchens are equipped with stoves (either gas or electric dependent on the apartment), a range of necessary cooking utensils, cutlery and appliances. Most apartments also include a washing machine for your convenience. Please note appliances such a microwave’s, etc are less standard in Italy, and although available in certain apartments- we do not have them in all apartments so please ask your representative to be sure. Our apartments are all also internet -ready. Please ask your representative if your apartment connects via Vodafone (pay per use) or has unlimited as this will vary from apartment to apartment.

We are traveling with young children; are you able to provide us with a stroller, high chair and/or crib?

Absolutely! We make every effort to provide you with anything/ everything you may need to make our youngest guests comfortable, for only a small fee. Please be sure to ask one of our representatives about this, and specify these needs during booking so we can ensure we are well prepared upon your arrival.

Will I need to pack my own hairdryer and/ or clothing iron and will these work in Italy?

Most of our rental apartments include iron, ironing board and hairdryer, however please request this from one of our representatives to ensure this is included in the apartment you chose, and ready for you upon arrival. For any non-European appliances you wish to bring to the apartment you will need European AC adaptors for 220 volt current. You can purchase European adaptors prior to arrival in Italy at Best Buy, Radio Shack (or similar retailer) and even in most major airports.

Are your rental apartments centrally located and/ or close to public transportation?

They are! Most of our apartments are located in central Florence (centro) and within walking distance of most of Florence’s major attractions and sites. There are a few apartments which require short bus ride into the center, but public transportation is very easily accessible, and we would be happy to assist you with anything you may need related to this travel!

Are the neighborhoods around my apartment safe?

Absolutely! Florence in general is a very safe city and our rental properties are all located among the safest neighborhoods. You should feel comfortable walking around at night without issue.

Are all apartments strictly tourist apartments or is it possible to obtain long term [residency] leases/ contracts?

This varies based on the apartment in question. Some of our apartments are available for residency but please ask one of our representatives if this is something you are interested in.

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Have additional questions? Need additional feedback?

If your questions haven't been answered above, or you would like more detail on anything please do not hesitate to email us! Our email address is info@apartmentsflorence.it and one of our representatives will get back to you at our earliest convenience!